Getting started with Helix

Learn how to set up and start using Helix ITSM in your team.

Introduction

Helix is designed to help IT teams manage tickets, incidents, assets, changes, and knowledge efficiently.

Setup

Create your workspace and invite team members. You can start with our free plan for up to 3 agents.

  • Sign up and create your workspace
  • Invite agents and stakeholders
  • Configure your ticketing workflows
  • Customize assets and change management as needed

Getting help

Use the Knowledge Base and contact support if you need assistance.